Terms & Conditions

Welcome to Titan Pharma Labs. These Terms & Conditions govern your use of our website, products, and services. By accessing our website, creating an account, or submitting an order, you agree to comply with these terms.

1. Use of Our Website

By using Titan Pharma Labs, you confirm that you are legally permitted to access our website and purchase any products you order within your jurisdiction.

You must not use our website for any unlawful, fraudulent, abusive, misleading, or unauthorized purpose.

2. Eligibility and Age Requirements

You must satisfy all applicable legal age requirements in your country or region before purchasing products through Titan Pharma Labs.

Some products may also be subject to additional legal, medical, or regulatory restrictions.

It is your responsibility to confirm that you are legally permitted to purchase, receive, possess, and use a particular product before placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability shown on our website are accurate and up to date.

However:

Product packaging may change.
Manufacturers may update product designs or specifications.
Product images may differ slightly from the item received.
Availability may change without notice.

Images displayed on the website are generally provided for illustrative purposes.

4. Orders and Order Acceptance

Submitting an order through Titan Pharma Labs does not automatically mean that the order has been accepted.

We reserve the right to refuse, limit, suspend, or cancel an order where reasonably necessary, including situations involving:

Product availability.
Incorrect pricing or product information.
Payment authorization problems.
Suspected fraud or unauthorized activity.
Incorrect or incomplete customer information.
Shipping restrictions.
Legal or regulatory requirements.

Where an order is cancelled after payment has been successfully processed, any eligible refund will be handled in accordance with our Refund & Returns Policy.

5. Pricing and Payment

Prices displayed on our website may change without prior notice.

Where applicable, the final amount payable may include:

Product prices.
Shipping charges.
Taxes.
Processing fees.
Other charges disclosed during checkout.

Customers are responsible for providing accurate and complete billing and payment information.

Payment must be successfully authorized before an order can be processed.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes provided on our website.

However, delivery times are estimates and cannot always be guaranteed.

Delays may occur due to circumstances outside our reasonable control, including:

Courier or postal delays.
Weather conditions.
Customs inspections.
Public holidays.
Transportation disruptions.
Incorrect delivery information.
Regulatory or import checks.

Customers are responsible for providing a complete and accurate shipping address.

7. International Orders

Customers placing orders for delivery outside the country of dispatch are responsible for understanding the import laws, regulations, and restrictions that apply in the destination country.

You may also be responsible for customs duties, import taxes, clearance fees, or other charges imposed by local authorities.

Titan Pharma Labs does not guarantee that every product listed on our website can legally be imported, purchased, possessed, or used in every jurisdiction.

Customers should confirm local requirements before placing an international order.

8. Returns, Refunds, and Exchanges

Returns, refunds, replacements, exchanges, and cancellations are handled according to our Refund & Returns Policy.

For health, hygiene, safety, and quality-control reasons, certain products may not be eligible for return once opened, used, unsealed, or tampered with, except where applicable law requires otherwise.

9. Customer Accounts

Customers may create an account to manage orders, addresses, preferences, and other website services.

You are responsible for:

Keeping your login credentials confidential.
Using a secure password.
Preventing unauthorized access to your account.
Ensuring that your account information remains accurate.

10. Health and Product Information

Any product descriptions, articles, guides, educational material, or other information provided through Titan Pharma Labs is intended for general informational purposes only.

Such information should not be treated as professional medical advice, diagnosis, or treatment.

Where appropriate, customers should consult a qualified healthcare professional before using products that may affect their health, interact with medication, or require professional supervision.

11. Customer Responsibility

Before purchasing or using any product, customers are responsible for reviewing all relevant information, including:

Product descriptions.
Ingredients or active substances.
Manufacturer instructions.
Warnings and precautions.
Recommended use.
Storage requirements.
Applicable legal restrictions.

Customers are responsible for ensuring that their purchase, possession, and use of any product complies with applicable laws and regulations.

12. Prohibited Activities

You must not use our website or services to:

Commit fraud or other illegal activity.
Attempt to gain unauthorized access to our systems or accounts.
Interfere with website security or functionality.
Submit intentionally false customer, shipping, or payment information.
Introduce malicious code, malware, or harmful software.
Scrape, copy, or commercially exploit website content without authorization.
Abuse automated systems or place fraudulent orders.
Attempt to bypass security, payment, or access controls.

We reserve the right to restrict, suspend, or terminate access where abuse or misuse is identified.

13. Intellectual Property

Unless otherwise stated, the content displayed on Titan Pharma Labs, including branding, logos, graphics, photographs, text, page layouts, designs, and other materials, belongs to or is licensed to Titan Pharma Labs.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website content without appropriate authorization.

Third-party trademarks and product names remain the property of their respective owners.

14. Third-Party Services

Our website may rely on third-party providers for services such as:

Payment processing.
Shipping and logistics.
Website hosting.
Analytics.
Email communications.
Security and fraud prevention.

These third parties may operate under their own terms, policies, and privacy practices.

Titan Pharma Labs is not responsible for the independent policies or practices of third-party providers except where required by applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Titan Pharma Labs will not be liable for indirect, incidental, consequential, special, or similar losses arising from the use or inability to use our website, products, or services.

This may include losses resulting from circumstances outside our reasonable control, such as courier delays, customs actions, third-party service failures, or technical interruptions.

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded.

16. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have reviewed and understood the way personal information may be collected and processed.

17. Changes to These Terms

Titan Pharma Labs may update these Terms & Conditions periodically to reflect changes in:

Our website.
Products or services.
Business practices.
Payment or delivery methods.
Applicable legal or regulatory requirements.

The latest version will be published on this page and may include an updated effective date.

Continued use of the website after changes are published may constitute acceptance of the updated Terms where permitted by law.

18. Governing Law

These Terms & Conditions are governed by the laws applicable to the jurisdiction in which Titan Pharma Labs operates, subject to any mandatory consumer-protection rights that may apply to customers in their own jurisdiction.

Nothing in these Terms is intended to remove legal protections that cannot lawfully be waived.

19. Contact Us

If you have questions regarding these Terms & Conditions, an order, or any of our policies, you may contact Titan Pharma Labs through the contact information provided on our website.